November - April
If your order contains chocolate and is shipping to a location where the weather may reach 70 degrees F or above, we highly recommend selecting the insulated packaging option when ordering (additional fee will apply). We also recommend selecting the 2 Day Air shipping method during Checkout to limit the amount of time your order spends in transit.
Please note: We cannot be held responsible for any items which arrive melted, unless you select the 2 Day Air shipping method and the insulated packaging option when ordering. This applies for all shipping locations, regardless of estimated weather.
May - October
Since chocolate held in shipping depots over the weekend can melt, chocolate orders will only ship Monday through Wednesday during these months. We also suggest delivery be made to a business address where deliveries occur early in the day. If delivery must be made to a home address, please ensure someone will be home to receive the package and move it out of the direct sunlight.